Starting Pay: $14/hr

Responsibilities:

Supervisory Responsibilities:

Supervisory responsibilities include the supervision of volunteers, residents, and community service workers in accordance with Jericho’s policies and procedures, while maintaining appropriate boundaries. This may include interviewing, orienting and training, planning, assigning and directing work, appraising performance, addressing complaints, and resolving problems. Responsibilities also include orientation and coaching of residents in order that they attain employee and retail skills. The employee will also be required to form effective working relationships with other supervisors, subordinates, ministry staff and the public. The employee will be expected to demonstrate aptitude for both personal and professional development as related to future goals and needs of the Center and its contribution to the overall ministry of Jericho Road Ministries, Inc.

Physical Demands:

While performing the duties of this job, the employee is regularly required to stand, walk, sit, use hands to manipulate, reach with hands and arms, lift, and to speak and listen.  Occasionally this position may be required to climb or balance and stoop, kneel, crouch, or crawl. With assistance, the employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Must be able to operate a motorized vehicle and maintain a valid Florida driver license.

Job Duties:

• Administer and adhere to policy manuals, memos and procedures related to this job and remain updated on updates and changes or memos related to policy, maintaining correct procedures in your work

• Assist residents through biblical counsel, listening, prayer and in completing their individualized program which may include resolving scheduling, relational and programmatic conflicts, family reunification, and parenting programs

• Able to hold residents accountable to the program handbook and its requirements.

• Complete guest/resident intakes and exits, ensuring that all required documentation and information are collected.  

• Assist residents with appointments for medical, dental, probation and other issues. Providing transport as needed and allowed according to  policy guidelines.

• Conduct screening and referral evaluation interviews with residential candidates including performing orientation appointments.

• Perform drug and/or alcohol tests on guests/residents. Review program handbook with guests/residents on a regular basis.

• Oversees all program residents and guests in order to maintain program guidelines and house rules for all residents.

• Monitor and correct the residents’ activities as needed related to program rules. 

• Maintain Mission Tracker entries, resident files, administrative, and other office files in a timely and orderly manner. 

• Maintain a clean, safe, and unobstructed workplace

• Maintain center office supplies and orders through the Center Manager

• Transports residents as needed safely and in a timely manner. 

• Complete month-end reports, Mission Tracker reports, and other reports as may be requested by the Center Manager.

• Report resident discipline problems and other Center incidents to the Center Manager daily.

• Receive donations dropped off at the shelter. Give a receipt to the donor and forward donor names and addresses to the Center Manager. 

• Effectively interact and communicate with individuals at all levels of the organization.

• Answer phones, take messages, and provide referrals as needed. Complete the initial resident interview questionnaire on the phone with prospective residents.

• Keep office areas and outbuildings locked when not in use.

• Ensures that program residents are working their programs, are diligent in completing chores, and are ready for class, chapel, and other activities.

• Greet chapel speakers, oversee chapel service, and be prepared to conduct chapel if the speaker does not show up. Complete the Chapel Speaker’s Report.

• Keeps the Center Manager fully informed on the conditions and operations of the Mission during their time of service and on all important factors influencing them.

• Promotes spontaneous Bible and Spiritual discussions.

• Ensures that the shelter premises, both inside and outside, are clean and kept in a neat and orderly manner.

• Closes and locks up the Mission when leaving for church or other outings.

• Contact the Center Manager and/or Programs Director in the event of an emergency. Reports any serious resident disturbances immediately to the other staff and Programs Director

• Maintain Chore Chart and Chore List.

• Documents and dispenses medication given to residents.

• Carries out other responsibilities as may be delegated by the Center Manager in a timely manner.

• Dial 911 in the event of an accident or medical emergency. Contact your superiors in the event of a medical emergency.  Dial 911 first

• Report any resident wishing to harm themself, wishing to harm another person, wishing to destroy anyone’s personal or mission property to the authorities by dialing 911. Report this immediately to your supervisors and get assistance from another staff person on site, and then notify the Programs Director

• Report any serious resident disturbances immediately to the Center Manager. Make an incident report for such a disturbance and review with the Programs Director

• Staff’s actions, behaviors, and language must be in accord with the overall goal of this Mission.  Any behavior or activity that undermines the program will not be tolerated and may be grounds for immediate termination of position.

Benefits:

Along with competitive wages we offer the following benefits:

• Paid time off for all part-time & full-time employees

• Paid time off for ministry recognized public holidays for all full-time employees 

• Employee Merchandise Discounts 

• Sam’s Club Membership for salaried employees

• Employee contributed 403(b) Retirement Plan (optional enrollment)

• Employee contributed supplemental insurance (optional enrollment)